OUR MISSION-OUR BUSINESS

OUR MISSION-OUR BUSINESS

The Princeton Site Office (PSO), in partnership with our sponsors, customers, and support organizations, represents the Department of Energy (DOE) at the Princeton Plasma Physics Laboratory (PPPL) and contributes to the achievements of Departmental scientific, technical, and institutional goals and objectives at the Laboratory.

We accomplish this by administering the performance-based contract with Princeton University, facilitating transactions, serving as the custodian of publicly owned assets at PPPL, and helping to ensure the protection of workers, the public and the environment.

Through our presence on site, the Princeton Site Office plays a stewardship role on behalf of the Department and the American taxpayer. PSO effectively partners with PPPL to develop and execute plans and programs which are results oriented, cost effective, and responsive to the specific needs of the Department, the Laboratory, other members of the fusion research community, our customers and partners.

Our office is organized into functional teams:

Business Management Team

Environment, Safety and Health Team

Project and Engineering Management Team

OUR VISION

The Princeton Site Office will make substantial contributions to DOE and others which will further enable PPPL to reach its full potential as a world leader in fusion and plasma physics science research by being:

An advocate of world class fusion and plasma physics research and development through the PPPL and its educational and information dissemination programs.

A steward that ensures project management success of infrastructure and safety and health improvements at PPPL are accomplished in a cost effective and time efficient manner.

An advocate of a safe and rewarding workplace that practices business excellence, nurtures creativity, is trusted, and delivers results.

A Department leader in environmental protection and restoration, waste management, facilities decommissioning and pollution prevention.

PSO CORE VALUES

We have accepted the Department’s core values and developed our own core values to guide us in the achievement of our goals and objectives.

We are customer-oriented

Our decisions and actions are responsive to the customers’ and stakeholders’ needs.

We foster a participatory way of doing business in which the opinions and input of diverse stakeholders are sought and considered prior to making decisions.

We develop actions to address major challenges in a proactive, collaborative way with our customers and stakeholders.

We want to be trusted by our customers and stakeholders.

We value public safety and respect the environment

We place a high priority on the protection of worker and public health and safety in all our operations.

We are committed to the restoration of the environment through cleanup of environmental damage caused by past operations.

We recognize the importance of the environmental impacts of our operations, and we develop and employ processes and technologies to reduce or eliminate waste production and pollution in these operations.

People are our most important resource

We value listening as an essential tool in learning from others.

We are committed to providing a safe and healthy workplace for all of our employees and contractors.

We value the needs of individuals.

We reward employees based on performance.

We are committed to improving the knowledge, skills, and abilities of our employees.

We value the richness, experience, and imaginative ideas contributed by a diverse workforce.

We share credit with all contributors.

Employees are forthright in sharing their experiences so we can learn from each other.

Creativity and innovation are valued

We are committed to a flexible operating environment that facilitates the pursuit of new technologies, processes, program-matic approaches, and ideas that challenge the status quo.

We seek out, nurture, and reward innovation in daily activities, ranging from the routine to the complex.

Employees are empowered to pursue creative solutions.

Resourcefulness, efficiency, and effec-tiveness are recognized and well regarded.

We consider adaptable, entrepreneurial approaches that can respond quickly to the rapidly changing world business and political environment to be essential.

We are committed to excellence

We consider quality and continuous improvement essential to our success.

We are committed to excellence in everything we do.

PSO works as a team and advocates teamwork

We reinforce the notion of a common or greater Departmental good and encourage interdepartmental teamwork to achieve this goal.

We value teamwork, participation, and the pursuit of win/win solutions as essential elements of our operating style.

We work as a team with other Federal, state, and local agencies, government organizations, and external stakeholders in pursuing our objectives.

We recognize the needs of others for information, and we communicate knowledge and information in an open ands candid manner.

Empowerment and accountability are essential

We are visionary in our everyday activities.

We are effective stewards of the taxpayer’s interests.

Our actions are result-oriented.

We pursue the highest standards of ethical behavior

We maintain a personnel commitment to professionalism and integrity.

We assure conformance with applicable laws, regulations, and responsible business practices.

We keep our commitments.

We are objective and fair.

As the manager or a team leader within the PSO

We will lead by example.

We will trust and support individuals to make informed decisions about the processes they own.

We will mentor our staff.

We will maintain a non-biased work environment.

We will support those who create new and innovative solutions.

Based on performance, we will empower our staff to act and lead.

We will hold people accountable for their actions.

We will utilize the PSO Business Plan for the successful implementation of the DOE & CH Strategic Plan.

We will support cross training and rotational assignments.

We will offer training to all staff.

We will conduct weekly staff meetings.

We will support the CH Continuous Improvement Council.

We pledge to meet these goals and those of the CH Manager’s Strategic Plan.

As members of the PSO staff, we recognize that each of us has a personal responsibility to effect positive change.

We will appreciate one another and treat each other with respect and dignity.

We will speak well of co-workers and the organization they represent.

We will take issues or concerns that we have with someone to that individual first.

We will share knowledge and information openly, clearly, and in a timely manner.

We will give each other full attention without interrupting.

We will be open-minded, consider new approaches.

We will give and accept constructive feedback, evaluate ideas not people.

We will be brief and concise in communications.

We will be prompt for meetings.

We will lead, participate, follow, or step aside.

PSO CUSTOMER SERVICE STANDARDS

We will listen to you, be courteous, and treat you with respect every time you contact us.

We will actively seek to understand your business needs in order to serve you right the first time and every time thereafter.

We will deliver high quality products and services that meet or exceed your needs and expectations.

We will listen to your problem, find a win-win solution, follow-through, and learn from the experience.

We will acknowledge our mistakes, apologize, and do our best to prevent the same mistake in the future.

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